Get involved
Would you like to have more of a say in how we run things?
Accent Nene works with residents to help improve the quality of life for all. We are serious about involving, consulting and informing you about the management of your homes and communities and provide lots of opportunities for you to have your say.
Getting involved gives you the chance to meet people, learn new skills and find new ways of engaging with your community. You can get lots out of being an involved resident; you can directly influence and improve what Accent Nene does and increase your knowledge of different subjects.
See our resident involvement policy and procedure and resident involvement statement for further information.
Ways to get involved
You will wish to be involved or influence service delivery in different ways, depending on your personal circumstances.
Having a voice doesn't mean attending a meeting, although this is one of the options. If this is not your cup of tea we offer other ways for you to contribute including telephone meetings, internet discussion groups, mystery shopping, estate or scheme walkabouts, surveys and much more.
To help you become further involved we also help with transport and child care costs, and provide administrative support, assistance on newsletter production and funding advice.
If you just want to tell us about something, good or bad, then you can do so on the tell us about it page or by calling customer services.
More information about the opportunities for you to have your say can be found below. Or, if you would prefer, contact Kath Ward or Natasha Chilcot in the resident involvement team.
Opportunities for involvement include
|
Accent Group Residents Panel
Influences Group service delivery and policy
|
 |
|
Scrutiny Panel
Gives residents a strong voice in reviewing at a high level everything that Accent Nene does.
|
|
|
The Residents Panel
Is a consultative group looking at any new policies and procedures, new initiatives etc.
|
|
|
Sheltered Housing Federation
Consulted on sheltered housing issues
|
|
|
Disability Group
Ensures our homes and services meet the needs of residents with a disability
|
|
|
Any1 young people’s group
Looks at our services from a younger viewpoint
|
|
|
Homeowners forum
Looks at and influences the services provided to homeowners the services
|
|
|
Editorial Panel
Makes sure all documentation sent to residents is easily understood and written in plain language, including Resident Newsletters such as Nene News
|
|
|
Telephone and Internet Conferences
Getting involved via the telephone or computer
|
|
|
Resident Board membership
Involvement at strategic and governance level
|
|
|
Resident Inspectors
Involvement in scheme/estate inspections or other types of inspection with staff or mystery shopping
|
|
|
Resident Associations
Running a group which looks at scheme or estate issues on behalf of the other residents that live there
|
|
| Focus Groups
Organised so you can give your views on specific topic
|
|
|
E-panel
The opportunity for you to give your views via email. You would be sent questions/surveys from time to time to respond to via email.
|
|
|
Postal or telephone surveys
|
It couldn't be easier so what are you waiting for... get involved! No matter how small you think your contribution is, it could really make a difference to residents everywhere.