Accent Foundation

Residents’ homes and services in the north.

Accent Group Residents’ Panel

Information on the Accent Group Residents’ Panel and what it does to improve services for residents across Accent Group.

Accent Nene

Residents’ homes and services in the east.

Accent Peerless

Residents’ homes and services in the south.

Accent Regeneration Community Partnerships

Residents’ training, education and employment schemes and community regeneration services in the north.

Adaptations

Information leaflet on adapting residents’ homes to view and download.

Aids and adaptations

How Accent Nene provides aids and adaptations in residents’ homes.

Annual report to residents

Facts and figures about Accent Nene business. Information leaflet to view and download.

Anti-social behaviour

How Accent Nene deals with anti-social behaviour.

Anti-social behaviour guide

Information leaflet to view and download.

Anti-social behaviour policy

Policy guide to view and download.

ANY1 Group

Group of young residents who look at issues facing them

Asbestos

Leaflet about asbestos

Avoiding condensation

Information leaflet to view and download.

Avoiding rent arrears

Information leaflet to view and download.

Benefit and debt advice

Help and information on benefits, how to claim and who to go to.

Best Value Link group

Residents group who look at best value issues with the services we provide

Buy a home

Find a home to buy.

Buying your home

Information on how to buy your home.

Careers

What jobs are available and how to apply for them.

Complaints

How to make a complaint and information about what happens afterwards.

Complaints leaflet

Information leaflet to view and download

Community Alarms

Alarm systems in Accent Nene homes.

The Consumer Credit Counselling Service (CCCS)

A free expert advice service, helping people to become debt free.

The CCCS Debt Remedy

An online tool for free debt advice tailored to your specific situation.

Contact details

How to get in touch with Accent Nene

Customer charter

Accent Nene service promise to residents.

Customer services

How to get in touch with the Accent Nene customer services team.

Data protection

Information leaflet to view and download. 

Disabilities, aids and adaptations

How homes are adapted for residents with disabilities.

Dealing with debt

Information on dealing with debt. 

Debit advice

Help, advice and information on benefits and debt.

Disability Group

Group of disabled residents and their carers

Employment

What jobs are available and how to apply for them

Energy saving

Energy saving advice.

E-Panel

A way to get involved and give your views via email.

Equal opportunities

Accent Group’s policy on equal opportunities.

Equality and diversity

Accent Group’s policy on equality and diversity

Equality and diversity

Events

Past, present and up and coming events.

Executive team

The Accent Group executive team.

Gas safety

Important safety information about gas.

Get involved

How to get involved and improve services for all residents.

Harassment

Information for residents who are being harassed.

Hate Crime

Information for residents on hate crime.

Home ownership

Everything you need to know about owning your home.

Home safety

Information for residents about keeping their homes safe.

Homes to rent

Find at home to rent.

Housing Headlines

Accent Peerless’ residents’ magazine

Housing Ombudsman

For complaints about housing associations and other landlords, managers, and agents

How are we performing?

Facts and figures about our business and services.

Insurance

Information for residents about insurance products. 

Internet conferences

A way to get involved with the management of your home via your computer

Jobs

What jobs are available and how to apply for them.

Keyways

Renting a property in Kettering, Wellingborough or Corby 

Lettable standards for empty homes

Information leaflet to view and download.

Looking after your home

Information for residents about looking after their home.

Making yourself at home

Information on how to settle in.

Moving In

Helping you move in to an Accent Nene home. Information leaflet to view and download.

Moving on or buying your home

Information about transferring to another home or buying your own.

National Residents’ Panel

Information on the Accent Group Residents’ Panel and what it does to improve services for residents across Accent Group.

Nene News

Accent Nene's residents newsletter

News

Our latest news and events.

Paying your rent

Information about your rent and how to pay it.

Planned works

A list of what maintenance work is planned for our homes and estates in the current financial year.

Prime Times

Accent Nene newsletter for our sheltered residents (previously called Sheltered News)

Publications

Publications, leaflets and documents available for viewing and downloading.

Quick reference to your tenancy agreement

General information about tenancy agreements.

Rent a home

Find at home to rent

Repairs and maintenance

Information about repairs and how to report them.

Repairs handbook

Everything you need to know about the Accent Nene repairs service. Booklet to view and download.

Report a repair by telephone

How to report a repair by telephone and who to contact.

Report a repair on-line

Accent Nene on-line repairs reporting service.

Resident Associations

Support for residents associations

Resident Board Membership

Details of residents who sit on the Board of Accent Nene and contact details

Rights and responsibilities

Your rights and responsibilities as an Accent Nene resident.

Security

Information on how residents can be secure in their homes.

Sheltered housing schemes

Information about sheltered housing for people over retirement age.

Sheltered housing

Information booklet to view and download.

Sheltered Housing Federation

Group of sheltered housing residents who work on behalf of all our sheltered housing residents

Sheltered News

Accent Nene newsletter for our sheltered residents (now called Prime Times)

Supported housing

Information about Accent Nene supported housing services.

Tackling nuisance and anti-social behaviour

How Accent Nene tackles anti-social behaviour and advice for residents.

Telephone conferences

A way to get involved over the telephone without attending a formal meeting.

Tell us about it.

How to tell us what you think about our service or anything else.

Tenancy Agreement

A quick reference to your tenancy agreement.

Utilities

Information about the utility supply in your home.

Ways to get involved

Ways for customers to get involved and influence services.

Ways to pay

Ways to pay your rent and service charges.

What’s happening

Past, present and up and coming events

Windmill Estate newsletter

Newsletter for resident living on the Windmill Estate in Fulbourn

Working for us

Jobs we have available and how to apply for them.

Your neighbourhood and community

What we do in our local communities.

Your management team

Information about who manages your homes and services and how to contact them.